Communicate directly with your passengers and continue to offer improved customer service with our automated text back service. When your driver pulls up outside the pick-up point, Mercury Text automatically sends the customer a text message to letting them know that their driver has arrived and provides them with full vehicle information.
All-Inclusive Fixed Pricing
Mercury Text has one fixed monthly payment, meaning you can offer a great value service without worrying about costs – we don’t charge per text and we don’t cap your messaging. Our text back service is unlimited.
A text message is automatically sent out on despatch informing your customers that their driver is on the way.
The driver initiates a message to your passenger when at the pick-up address informing the customer that their taxi has arrived, along with its make, colour and registration number.
Beat the Competition
Mercury Text takes the risk out of losing your customers to a competitor driver or an unlicensed tout. Your drivers can get their passenger on board quickly – they don’t even have to leave their vehicle. Your customers can feel safe as they know which vehicle to expect.